FAQ-S
Rockin For The Cure© FAQ’S
Do I need to create an account when purchasing tickets?
How do I track my ticket purchase
How long does it take to receive my Tickets
If I can’t make it, can I get a refund for my ticket/tickets
I lost my tickets what do I do
What does the cost of my ticket include
Where is The Philadelphia Ballroom
Can tables be reserved in advance
What time does the event start
How will I know when my favorite band is playing
Do you need to be 21 to attend
Yes, you need to create an account, this will allow you to solve any ticket issues should they arise.
You can track your ticket purchase by following the link in your email confirmation or by contacting PurplePass at 1-800-316-8559
Depending upon the shipping method you choose when you checkout, they usually will arrive within one week or so.
We are sorry, there are no refunds for tickets.
You will need to contact PurplePass, 1-800-316-8559 or www.purplepass.com
Included with your ticket purchase is Draft Beer, Wine, Soda, and a Hot & Cold Buffet (From 3:00 PM -7:00 PM) You also get an amazing entertainment line up.
The Philadelphia Ballroom is located at 2014 Hornig Rd Philadelphia, Pennsylvania 19116. CLICK HERE to get directions.
No, we are sorry, due to the amount of people attending, we cannot reserve tables. There will be plenty of seating, including the heated tent off the patio. Anyone caught reserving a table will be asked to leave.
Yes, A cash bar will be available from 2:00 PM – 8:00 PM, should you choose to purchase liquor, or something that is not included with your ticket.
Doors open at 2:00 PM, the event kicks off at 3:00 PM and rocks until 8:00 PM.
We will post a timeline here on our website and our social media outlets, usually a week before the event.
No, Due to Union and The Philadelphia Ballroom rules, NO Alcohol of any kind is allowed to be brought in from the outside. A full cash bar will be available.
Yes, you must be at least 21 to attend, due to Alcohol restrictions, we cannot allow minors to attend.
No, there is plenty of parking on and off the Ballroom premises.